Privacy
Cookie Policy
Secret Properties S.L. · C/ de la Llotgeta 14, AT, 07002 Palma de Mallorca · NIF: ES-B72424104
This notice explains how Casa Uno (operated by Secret Properties S.L.) uses cookies and tracking technologies on this website. For the full picture of what personal data we process, who we share it with, and your rights, see our Privacy Policy.
1. What are cookies?
Cookies are small text files placed on your device by a website. They serve a variety of purposes: keeping you logged in, remembering your preferences, measuring how the site is used, and delivering relevant communications. Some cookies are set by us; others are set by third-party providers whose services we embed.
2. Legal basis
We rely on the following legal bases under the GDPR and Spanish LOPDGDD:
- Consent — for all non-essential cookies and marketing trackers. You may withdraw consent at any time via the cookie manager in the footer.
- Legitimate interests — for fraud prevention and security logging within the owner portal.
- Contract performance — for data processed to deliver the Casa Uno service to existing clients.
- Legal obligation — where retention is required under Spanish law.
3. Cookies we use
Required always activeConsent only if you acceptLegitimate interest can be objected to
| Cookie / provider | Category | Basis | Purpose | Retention |
|---|---|---|---|---|
| Supabase — session & auth (owner portal only) | Strictly necessary | Required | Keeps you signed in to the owner portal. Stores an encrypted session token. No personal data is exposed. | Session / 7 days |
| CSRF & security (owner portal only) | Strictly necessary | Required | Protects forms and authenticated requests against cross-site request forgery. | Session |
Consent preferencecasa-uno-consent | Strictly necessary | Required | Stores the tier you chose in the MYLO banner so we do not ask again on every visit. Kept in your browser's local storage, not in a cookie, and never sent to a server. | 12 months |
Google Analytics 4_ga, _ga_* | Analytics | Consent | Measures which pages and sections are read, which buttons are used, and whether enquiries complete. Google Consent Mode v2 is active: until you choose 'Familiar' in the MYLO banner, no _ga cookies are written and only cookieless pings are sent; choosing 'Anonymous' stops those too. Google Signals and ads personalisation are disabled, so no advertising profile is built. Data goes to Google Ireland Ltd. and may be transferred to the US under Standard Contractual Clauses. | Up to 24 months |
| Live chat widget | Strictly necessary | Required | Powers the MYLO chat on this site. The chat runs on Casa Uno's own proxy — no third-party widget and no cookies, and no transcript of your conversation is stored on our servers. To answer you, the text you type is sent to Google's Vertex AI (Gemini) service in the EU. If you ask MYLO to hold a time for a call, the details you give for that booking are written to our calendar. See our Privacy Policy for both. | Session only (booking details are kept separately — see our Privacy Policy) |
4. Beyond cookies
Beyond cookies, Casa Uno and its service providers process personal data through the owner portal, our messaging channels, and this website's chat and contact form. For the full list of who processes that data and why, international transfers, retention windows, and your rights under the GDPR and LOPDGDD, see our Privacy Policy. Questions about this specific policy? Write to us at office@mycasauno.com.
5. How to manage your preferences
You can change your choice at any time via “Manage cookies” in the footer of this website. You may also control cookies directly in your browser:
To opt out of Google Analytics across all websites: Google Analytics Opt-out.
6. Changes to this policy
We may update this Cookie Policy as our services evolve or legal requirements change. The date of the most recent revision is shown at the top of this page.